Status updates | Voicenotes Incidents and maintenance reported on status page for Voicenotes https://status.voicenotes.com/ https://d1lppblt9t2x15.cloudfront.net/logos/649ace3a2ac72d8bf6fc9ae1c5123924.png Status updates | Voicenotes https://status.voicenotes.com/ en Production API Outage Due to Database Connection Exhaustion https://status.voicenotes.com/incident/1063906 Mon, 14 Sep 2026 11:20:00 -0000 https://status.voicenotes.com/incident/1063906#51f4d022ac342d2e21aad2869a80b4113b6ba836efb408934e300482488f3cd8 Incident We experienced a production API outage after a database schema migration on a large MySQL table caused increased database load and connection buildup. The RDS instance reached its maximum connection limit, resulting in `Too many connections` errors and 500 responses across the API. Application and background worker services were temporarily stopped to prevent new database connections. Existing connections cleared, services were restarted, and the API returned to normal operation. We are reviewing our production migration process and database safeguards to reduce the risk of similar incidents. Maintenance: Scheduled Production Security Maintenance – September 14 https://status.voicenotes.com/maintenance/1060693 Sat, 12 Sep 2026 06:16:53 -0000 https://status.voicenotes.com/incident/1060693#dc8bbcd5335d5a0db2d8045c129fed3580e7ac57a8b8b5cfb6a1ec36d69b1294 Maintenance Scheduled maintenance is planned for Monday, September 14, 2026, from 9:00 AM to 10:00 AM IST to apply security patches to production instances. During this maintenance window, some services may experience brief interruptions or instance restarts while patches are applied and systems are validated. We will monitor service health throughout the maintenance and provide an update once the work is complete. No action is required from users at this time. API and Pages downtime https://status.voicenotes.com/incident/1062740 Fri, 24 Jul 2026 11:30:00 -0000 https://status.voicenotes.com/incident/1062740#2efef499ab40186a2161744c5be42e3cfeb8f3b2dda3132b0fa1af561ae66b74 Incident On July 24, 2026, our services experienced a minor disruption affecting users in Western North America due to a network performance incident with our upstream provider, Cloudflare. The incident occurred between approximately 11:24 UTC and 11:59 UTC. Cloudflare identified instability involving an infrastructure partner, implemented a fix, and subsequently confirmed the incident was resolved. Our services have been operating normally since the resolution. We apologize for any inconvenience caused. https://www.cloudflarestatus.com/incidents/p2pvdgpmw0ft Degraded performance - API https://status.voicenotes.com/incident/824212 Thu, 12 Feb 2026 16:34:00 -0000 https://status.voicenotes.com/incident/824212#f7b11ead1fb90b70d4e1ab23c8c1de8b0ea7445024177d326b7b278f291e2e55 Incident The API service experienced degraded performance due to a significant buildup in internal processing queues. The high number of pending requests caused increased response times, which in turn led to elevated 504 Gateway Timeout errors. The backlog has now been cleared, and API response times have returned to normal levels. We are continuing to monitor the system to ensure stability and to prevent recurrence. Degraded performance - API https://status.voicenotes.com/incident/824212 Thu, 12 Feb 2026 15:29:00 -0000 https://status.voicenotes.com/incident/824212#1e3e750cda1e24cbbad079ea2f160a9be239efee13fab9cc2d67f2b06506d4ed Incident We are currently experiencing degraded performance on our API, resulting in an increased rate of 504 Gateway Timeout responses. This may cause intermittent request failures or delayed responses for some users. Our engineering team is actively investigating the root cause and working to restore normal service as quickly as possible. App, Website, & API Availability Issues https://status.voicenotes.com/incident/769325 Wed, 19 Nov 2025 06:30:00 -0000 https://status.voicenotes.com/incident/769325#8fd71bfa493babf683944d44ec25a159681fe2ab3e9bb8da6d7d3c691014b332 Incident We are resolving this incident, as we have now observed approximately 30 minutes of stable service availability and normal customer traffic patterns. Cloudflare has fully resolved the global outage, as reflected on their official [status page](https://www.cloudflarestatus.com/incidents/8gmgl950y3h7). We have cleared the previously accumulated queues and verified that all services are functioning as expected. App, Website, & API Availability Issues https://status.voicenotes.com/incident/769325 Tue, 18 Nov 2025 11:33:00 -0000 https://status.voicenotes.com/incident/769325#95215de64c24f17d0161ef90d58e616764f35655c559509cb01655f9269bea90 Incident We are currently investigating an issue with our services that we believe is impacting customer experiences. Our team is has identified that is due to a [global cloudflare outage](https://www.cloudflarestatus.com/incidents/8gmgl950y3h7) and is working to remediate the problem and will follow up shortly with more details. Maintenance: DB Upgradation https://status.voicenotes.com/maintenance/765419 Sat, 15 Nov 2025 03:40:00 -0000 https://status.voicenotes.com/incident/765419#755c6555c9904c0ea4dea421b407f119f1d63a6ad3a82b134bf4105f508a6df0 Maintenance We’re performing a database upgrade to improve performance and reliability. During this time, some features of the application may be temporarily unavailable or experience issues. Maintenance is expected to be completed within the next hour. Thank you for your patience and understanding.